Privacy Policy
Privacy Policy

Privacy Policy

Your privacy is important to us. We respect your privacy and are committed to protecting it. To better protect your privacy, we present this communication explaining our privacy practices and the options available for how your information is collected and used.


1. What kind of personal information do we collect?

We eventually request personally identifiable information when you request a service, respond to a survey, participate in a contest, exchange correspondence with us or participate in certain other activities.

You decide whether to proceed with any activity that requests personal information.

However, if you do not want to provide the requested personal information, you may not be able to complete the transaction.

Similarly, when you visit our websites, we will collect information known as "clickstreams" (IP address, domain name, etc.). This information, combined with the data you have provided us, allows us to better personalize your visits.


2. How do we use the information we collect?

We use personal information in the following ways:

1. To provide you with information about product updates, new products, services, newsletters, informative emails and research on ideas for future products or improvements;

2. To help us create content relevant to you;

3. To provide you with special offers that may be of interest to you;

4. To help us create better products and services that meet your needs;

5. To allow you to download documents, gain access to services or participate in other activities you select;

6. To help you quickly find software, services or product information that is important to you.


3. How do we protect your personal information?

To ensure the security of your personal information, we have established a number of security measures and protections. Your personal information is stored on secure networks, which can only be accessed by a limited number of people who hold special access rights and undertake to respect and maintain the confidential nature of such information.

Notwithstanding these measures, when you provide personal information on the Internet there is always a risk that it may be intercepted and used by third parties outside our control. While we make every effort to protect your personal information and privacy, we cannot guarantee the security of the information you make available over the Internet.


4. Who has access to your personal information and to what extent?

In addition to our group companies and for the purposes described above, we do not sell, exchange or transfer your personal information to third parties in any way. Your personal information may be transferred to subcontracted third-party third-party suppliers to provide us with certain services. They can be used to provide technical assistance. We require such subcontracted suppliers to keep our customers' personal information secure and confidential. We also require these suppliers to use personal information only on behalf of our company.

You may at any time choose not to allow the sharing of your personal information with third parties. Such a request can be made through our website in the contact section or simply by addressing us an email.


5. Links

In order to improve the services offered, we may include links to third-party websites. We are not responsible for the privacy practices of such websites. We recommend that you read their privacy statements, as they may differ from ours. Our company cannot be held responsible, nor shall it be held responsible, for the content and activities of such websites.


6. Cookies

This website uses technology widely known in the industry as "cookies". A cookie is a single text file that a website sends to your browser software. Cookies allow a website to personalize the information presented to it, based on your browsing preferences. We may use cookies to personalize your pages or to "remember" you when registering products or services. If you do not want us to install cookies in your browser, you can set it to reject cookies. The rejection of cookies may affect your ability to use some of the services on our website.

This website also uses cookies to track visits to our websites. The information collected in this way helps us optimize the content of the websites, their browsing and their performance.


7. Options and cancellation

We provide several ways for you to review, change or delete your personal information, or ask us not to send you additional information. We may at the same time make these options available to you when you provide us with personal information.

You can review, update or delete your account by editing your profile and account settings in the registration area where and as applicable. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

If you have difficulty changing or deleting your personal information, you can contact us for assistance.


8. Changes to privacy policy

In the future, we may choose to modify or update this policy either due to changes in legislation or to cover new developments in the Internet. Therefore, we reserve the right to make any changes to this effect and ask you to visit this page regularly, as such changes may affect you as a visitor to our website.


9. Contact us

For any questions regarding this privacy policy and privacy aspects of our products and services, or to make a complaint, please contact:


UrbanHeritage, Lda

Rua Neves de Sousa, 13A

2780.272 Oeiras - Portugal

+351 215 887 359



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